A methodology employed by companies, such as TTG, to evaluate administrative business processes in order to achieve effectiveness, efficiency, and adaptability, through analysis of: 

• Necessity of information compiled in each process;

• Appropriateness of information collection and storage methods;

• Timeliness of processes compared to best practices time cycles;

• Relationship between processes among departments;

• Process flow efficiency and effectiveness;

• Accuracy and control of information operations;

• Relationship between cost and productivity;

• Possibilities for standardization;

• Procedure duplication and redundancy;

• Adaptability to variation of input; and

• Effectiveness of technology use.